We consider providing a fair và secure gameplay environment a top priority. In pursuing that goal, we do not tolerate cheating or abusive behavior. We expect our players to play fairly và by the rules of the game at all times. Misconduct with any of the practices listed below or our Terms of Service, will lead to lớn penalties such as, including but not limited to, revoked in-game currency, temporary game suspension and permanent game tài khoản closure.Quý khách hàng sẽ xem: Cara mengembalikan akun clash of clans (coc) yang di banned

Help us create a great gaming environment, and safeguard your trương mục và device by keeping the following in mind while playing:



We"re all here lớn enjoy games together. Sometimes that can mean arguing with friends over lost battles or derbies. That"s fine, but being abusive towards others drains the fun from the game.

When engaging in any kind of in-game communication, we kindly ask that you are respectful of others. This also applies to the language used in your team"s name và description (whether it"s a Club, Clan, Task Force or Neighbourhood).

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Here are a few examples of that we consider inappropriate:

Hate speech, racism & other discriminatory language Obscene or sexually explicit banter Threats or harassment Excessive sầu swearing Bullying

Report! If you encounter another player misbehaving towards yourself or others, please let us know by using the report button inside the chat. Reports are reviewed by our trained moderators who will take appropriate action. Consequences of misconduct: Disruptive sầu behavior can lead khổng lồ temporary và even permanent game trương mục closure. Making false reports just to get someone banned can lead to the same.



Third buổi tiệc nhỏ software consists of unapproved apps that manipulate gameplay. By altering game functionality, third tiệc ngọt software aims lớn provide unfair advantages while putting your tài khoản & privacy at risk.

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Third các buổi party software includes:

Hacks, "mods", or programs that unfairly alter game functionality "Bots", or gameplay automation services or scripts Any other programs that ayên to modify or provide unearned progress

Consequences of misconduct: Trying to lớn gain an unfair advantage by using prohibited 3rd tiệc ngọt software will result in a permanent ban for any offending account(s).



Certain websites và individuals might offer cheaper gems/diamonds. Don"t be fooled - it"s a scam.

Such services request private login data (such as your, ID, Apple ID, Google Play credentials, etc) in order lớn access your game account. These vendors will gain access to your tài khoản and oftentimes, hijack the trương mục và try selling it lớn other players.

IMPORTANT: If you release your private information/credentials to 3rd parties, you"re permanently placing your game và financial/online security in a high-risk situation. Consequences of misconduct: Purchasing gems or diamonds from 3rd tiệc nhỏ vendors can lead khổng lồ revoked in-phầm mềm currency & can even get your account permanently banned.



Selling, buying, sharing or giving game accounts to lớn other players is against our Terms of Service and never endorsed by Account sales involve advertising advanced game accounts, and luring players eager lớn progress with tantalizing & unrealistic promises.

The risks surrounding tài khoản sales are:

The seller may take your money and never give sầu you the account You cannot be sure that the seller won"t continue using the tài khoản They may be selling the same account lớn multiple people The trương mục status is unknown; it could already be poised for permanent ban The tài khoản will never be secure; cannot provide support for compromised accounts If you choose khổng lồ spend money on the account, it is still in danger of permanent closure due to breach of our ToS

Help stop this nasty practice by refusing khổng lồ sell your trương mục, and reporting those who do!

Consequences of misconduct: We cannot guarantee the security of any account that has been passed from one player to lớn another; we reserve the right to permanently ban any trương mục that has been transferred between players.

OTHER UNACCEPTABLE BEHAVIOUR Staff impersonation Phishing other players" accounts Refund abuse Knowingly exploiting a bug Messing with Matchmaking Match fixing Encouraging others to break the rules Asking for or providing personal liên hệ information Misuse of in-game chat for Advertising, Spamming & Scamming Political statements of affiliation, support, or opposition

The rules of our Safe and Fair Play policy (Code of Conduct) apply across all games - Brawl Stars, Clash Royale, Boom Beach, Clash of Clans và Hay Day. “I didn’t know…” is not a valid excuse. We’re all here to have fun and enjoy the game!


Whenever we can, we ayên ổn to lớn prsự kiện cheating và disruptive behaviour in our games e.g. we implemented systems that proactively prevent players from using inappropriate language and/or 3rd các buổi tiệc nhỏ software. Where we cannot implement preventative methods, we use a mix of automated & manual nhận xét systems. To achieve a fair playing field for every player, we ayên ổn khổng lồ enforce all rules equally to everyone. While much of our systems are automated, we also employ trained moderators who focus on leaderboards, tournament participants and community sourced reports. If you feel lượt thích you have sầu received an unjustified penalty, please liên hệ support và we will đánh giá your case. STANDS UP TO BULLYING

We want players lớn enjoy our games in a safe environment. So we joined The Royal Foundation"s Taskforce on the Prevention of Cyberbullying, phối up by Prince William, Duke of Cambridge, in May năm 2016. The Taskforce brought together some of the world"s most recognisable names in truyền thông & tech, as well as children"s charities and parents, to lớn work alongside a panel of young people lớn create a safer & more supportive life online.

Together, the Taskforce has launched a youth-led, anti-bullying code of conduct for the mạng internet - "Stop, Speak, Support". You can read more about it here:

The Taskforce members include: The Anti-Bullying Alliance; Apple; BT; The Diamãng cầu Award; EE; Facebook; Google; Internet Matters; NSPCC; O2; Sky; Snapchat;; TalkTalk; Twitter; Vodafone & Virgin Media.